Accessibility Policy

Updated 14 March 2018

Accessibility is the term widely used to describe how easy it is for ALL visitors to read, navigate and interact with website content.

Our Website

Our aim is to make our Company's websites ( and easy to use by everyone who interacts with them.

And we undertake to do our best to address and resolve any accessibility issues which may from time to time be brought to our attention.

For Example

Each website offers a hidden SKIP NAVIGATION link at the top of the screen to enable users of screen readers to jump straight to the main content on any one page. See for yourself when you select the TAB key followed by the ENTER key when you first land on a web page). 

Our choice of colour contrast (or textual content colour combinations), easy to read fonts and punctuation throughout reflects the importance we place upon the provision of content that is accessible to all.

We adhere to the 'three click rule' in an effort to provide a website navigation structure that is both intuitive and logical.

Each website employs a responsive custom WYNCHCO template design to enable visitors to easily read, navigate and interact, regardless of the device (phones, tablets and PCs) or screen size being used.

Tables are only ever used in our website to display content which requires presentation in a tabulated form.

We aim at all times to write website content that is concise and easy to understand. To this end we write using simple English, short sentences and short paragraphs. Every sentence ends with a full stop.

Forms used in our website follow a logical tab sequence and make use of labels to identify the input required.

We periodically test web pages using the Google Chrome Vox screen reader.

Read more: Google ChromeVox .


Assistive Technology

Whilst we endeavour to make our website accessible to everyone we would encourage you to personalise the accessiblity settings of your web browser and computer to meet your individual needs.

The BBC website offers useful advice for how to:

  1. use your computer's accessibility features, or
  2. install assistive technologies.

Visit: BBC My Web

Computer accessibility features

Computer accessibility features enable you to:

  1. change text and background colours,
  2. make text larger,
  3. change fonts,
  4. magnify your screen,
  5. make your mouse pointer easier to see,
  6. make your computer speak text aloud,
  7. make your keyboard easier to use,
  8. use your keyboard to control the mouse.

Assistive technologies

Assistive technologies include:

  1. screenreaders,
  2. talking browsers,
  3. voice recognition software,
  4. smart word prediction software,
  5. translation software.

Tell us what you think

We welcome feedback and undertake to do our best to address and resolve any accessibility issues which you bring to our attention.

Contact: Customer Support.

What to tell us if you do get in touch

If you do have problems accessing website content then it would be useful if you could:

  1. describe the problem (where it occurred and what the problem was),
  2. tell us where in the website you were having difficulty (copy the URL from the browser address bar),
  3. provide details about what you were attempting to do, and why it was difficult or impossible to do it,
  4. tell us which operating system and web browser you were using at the time, and
  5. detail any accessibility software yiou were using at the time.

The W3C Web Accessibility Initiative offers useful advice to those providing feedback to website owners.

Read more: W3C Web Accessibility Initiative.

Accessibility and WYNCHCO Website Designs

Our company's websites ( and are created using a WYNCHCO website deisgn.

Each WYNCHCO website design is created using the Joomla!® 3 Content Management System and a custom WYNCHCO template design.

Custom WYNCHCO template designs aim to comply with the:

  1. general requirements of WCAG 2.0 Level A, and
  2. specific requirements of WCAG 2.0 Level AA in respect of textual content colour combinations.

3rd Party Extensions

Wherever possible we aim to recommend 3rd Party Joomla! Extensions which improve accessibilty.

Exemplar Content

WYNCHCO website designs incorporate exemplar content to demonstrate how text and images can be displayed in an accessible format.

For example:

  1. use of "ALT" or "TITLE" attributes when displaying images;
  2. avoid use of tables unless required for presentation of tabulated data;
  3. not use colour alone as the method of conveying information;
  4. maintain good contrast between foreground text and the background;
  5. use of simple language i.e. short sentences, short paragraphs and punctuation;
  6. use forms which follow a logical tab sequence and use labels to identify the input required;
  7. use a website navigation structure that is intuitive and logical to enable users to quickly find information.

UK best-practice accessibility guidelines

UK Equality Law

UK equality law requires that companies and other organisations take reasonable steps to ensure that as many disabled people as possible have full access to goods, services and places of interest.

This legislation extends to the provision of information and services via the internet. 

Equality Act 2010

The Equality Act came into force in October 2010, replacing the Disability Discrimination Act 1995 in England, Scotland and Wales.

The Disability Discrimination Act provided protection for disabled people from direct discrimination only in employment and related areas.

The Equality Act protects disabled people against direct discrimination in areas beyond the employment field (such as the supply of goods, facilities and services).

Read more: Equality Act 2010.

How does the new Equality Act differ from the old Disability Discrimination Act?

This is what the UK Government's Office for Disability Issues states on its website:

"The main purpose of the Equality Act 2010 (EA) is to streamline and strengthen anti-discrimination legislation in Great Britain. It provides the legal framework that protects people, including disabled people, from discrimination.

It replaces a range of anti-discrimination legislation, including the Disability Discrimination Act 1995 (DDA) and subsequent amendments.

The EA does not replace the UK-related parts of the DDA for civil servants working in Northern Ireland."

Source: UK Government Equality Act Guidance.

Disability Discrimination Act (UK)

Interestingly, some parts of the previous legislation still apparently apply to Northern Ireland!

Read more: UK Disability Discrimination Act.

BS 8878 Web Accessibility Standards

BS 8878, the British Standard on web accessibility, was published in November 2010.

It builds upon the 2006 publicly available specification ‘Guide to Good Practice in Commissioning Accessible Websites’ (PAS 78).

BS 8878 Web accessibility and its accompanying Code of Practice is applicable to all public and private organizations wishing to offer accessible, usable websites to their customers.

The Code of Practice offers guidance on process, rather than on technical and design issues.

Read more: BS 8878 Web Accessibility Standards.

UK Government eAccessibility Action Plan

Published in 2011, the eAccessibility Action Plan aims:

  1. to support the improvement of public websites, IT equipment and online content to suit the needs of disabled people,
  2. to contribute to an inclusive digital economy for people with specific needs.

The eAccessibility Action Plan covers regulation, accessible consumer technology and digital equipment, website services, accessible content, and awareness and promotion.

Read more: UK Government eAccessibility Action Plan.

WCAG Guidelines

The Web Content Accessibility Guidelines (WCAG) are a set of guidelines for making website content accessible.

They are published by the W3C (Worldwide Web Consortium) as part of its Web Accessibility Initiative (WAI) in an effort to improve the accessibility of the World Wide Web.

Read more: The Web Accessibility Initiative.

The current version of WCAG is WCAG 2.0.

It consists of three levels of conformance: Level A, Level AA and Level AAA.

Wynchcote template designs aim to comply with the HTML and CSS technique requirements of WCAG 2.0 Level A and WCAG 2.0 level AA SC 1.4.3.

WCAG Level AA SC 1.4.3 requires the visual presentation of text and images of text has a contrast ratio of at least 4.5:1, except for the following:

  1. Large Text: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1;
  2. Incidental: Text or images of text that are part of an inactive user interface component, that are pure decoration, that are not visible to anyone, or that are part of a picture that contains significant other visual content, have no contrast requirement.
  3. Logotypes: Text that is part of a logo or brand name has no minimum contrast requirement.

The intent of Success Criterion (SC) 1.4.3 is to provide enough contrast between text and its background so that it can be read by people with moderately low vision.

Providing a minimum luminance contrast ratio between the text and its background can make the text more readable even if a person cannot see the full range of colours, or can see no colour.

Read more: WCAG 2 Guidelines at a glance