DAILY, WEEKLY & MONTHLY Joomla! CMS Website Maintenance

DAILY, WEEKLY & MONTHLY Joomla! CMS Website Maintenance
For the duration of the subscription period we provide the council with continuous Joomla! CMS Website Maintenance.
Joomla! Website Maintenance provided is tailored to meet the council's needs.
Our aim?
To make it harder for a potential attacker to hack into the council's website.
Service Level
Here is a summary of the Joomla! CMS maintenance we provide for the council.
WEEK 1
When the council's subscription commenced, we:
1. established a record of Joomla! CMS maintenance, which we called the Maintenance Schedule;
2. conducted a server-side Security Audit of the council's Joomla! CMS;
3. produced an Action Plan to address any vulnerabilities identified;
4. implemented the Action Plan;
5. installed and configured a Web Application Firewall;
6. fine tuned the Joomla! CMS .htaccess file;
7. installed and configured a Backup Utility;
8. created a folder called MYBACKUPS outside the PUBLIC_HTML folder on the server hosting the council's Joomla! CMS (for the purpose of receiving weekly Backup Archives).
DAILY
On a daily basis, we:
1. monitor for and promptly install Joomla! CMS Updates;
2. monitor for and promptly install Third Party Application Updates;
3. monitor Joomla! CMS back end activity;
4. notify the council by email if we see evidence of suspicious Joomla! CMS back end activity;
5. monitor Joomla! CMS uptime;
6. notify the council by email if we observe extended periods of Joomla! CMS downtime;
7. record Joomla! CMS and Third Party Application updates in the Maintenance Schedule.
WEEKLY
On a weekly basis, we:
1. create a Backup Archive;
2. send the Backup Archive to the MYBACKUPS folder on the server hosting the council's Joomla! CMS;
3. conduct a server-side Security Audit of the Joomla! CMS, including scan for suspicious and malicious content in Joomla! CMS files;
4. notify the council by email if we discover evidence of the Joomla! CMS having been hacked;
5. record changes made to the Joomla! CMS's configuration in the Maintenance Schedule.
MONTHLY
On a monthly basis, we:
1. conduct a supplementary browser-side Security Audit of the Joomla! CMS;
2. send a copy of the updated Maintenance Schedule to the council by email;
3. remind the council how to download Backup Archives from the MYBACKUPS folder.
WEBSITE RECOVERY
If the council's Joomla! CMS is hacked or breaks during the Subscription Period then we attempt to resolve the issue by restoring one or more Backup Archives.