Landline phone services are currently being phased out and replaced by Digital phone services.
"There are a million UK voice-only customers, some of whom will not have any access to broadband. People in this group are more likely to be older, financially vulnerable, not working or from lower socioeconomic groups."
Source: Which? See link at bottom of this article.
Should you be concerned if the above description does not apply to you or someone you love?
Maybe if one of the categories listed below applies to you.
A recent article published by Which? (see link at bottom of this article) may offer some reassurance as well as some useful advice.
The UK government has asked broadband providers to help ensure vulnerable customers have access to emergency services during power outages.
Example: Virgin Media is providing those who need it a device with its own battery that allows the landline phone to connect to mobile phone services.
Note: experience tells us that some broadband providers are more helpful than others in this regard :(
This was our experience until we recently changed broadband provider.
Digital phone services only work when you re connected to the Internet.
The connection is broken when your broadband provider changes your IP (internet protocol) address.
2G and 3G service in the UK are in the process of being phased out.
"The copper phone network supports thousands of personal alarms and home monitoring systems that allow disabled people and those who are older or have health problems to access help if they need it. There are 1.8 million people using these telecare devices in the UK."
Source: Which? See link at bottom of this article.
"While phone services will no longer use the copper network by the end of 2027, the aim is for full fibre coverage to reach 85% in 2025."
Source: Which? See link at bottom of this article.
The major benefit of the analogue phone services being phased out is that they still work even after a power outtage.
Digital phone services don't.
Learn more
Read the article recently published by Which? at the link below.
Digital Voice and the landline phone switch-off
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