WYNCHCO UK
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    • Joomla! CMS Website Owners
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  • Contact Us
  • We are Joomla! Specialists
  • We Support Joomla! CMS Website Owners
  • We Coach Joomla! CMS Administrators
  • We Design Mobile Friendly Websites
  • We sponsor JOOMLERS.UK User Guides
  • We Support Joomla! CMS Website Owners
  • Support Case Studies
  • Our Blog
joomla help support cheshire manchester merseyside uk
  • MASTHEAD
  • Joomla! Specialists
    • Joomla! CMS Website Owners
    • Joomla! CMS Website Administrators
    • Mobile Friendly Websites
    • JOOMLERS.UK User Guides
  • Contact Us
  • We are Joomla! Specialists
  • We Support Joomla! CMS Website Owners
  • We Coach Joomla! CMS Administrators
  • We Design Mobile Friendly Websites
  • We sponsor JOOMLERS.UK User Guides
  • We Support Joomla! CMS Website Owners
  • Support Case Studies
  • Our Blog
WYNCHCO Website Design
WYNCHCO Website Design
WYNCHCO
Putting YOU in control of your website's look and feel
Putting YOU in control
Putting YOU in control
WYNCHCO UK
WYNCHCO UK
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Site Banner WYNCHCO website design joomla support coach trainer uk
subscribe-joomla cms support warrington cheshire north west uk
subscribe-joomla cms support warrington cheshire north west uk
  • We Support Joomla! CMS Website Owners
  • Support Case Studies
  • Our Blog
  1. You are here:  
  2. WYNCHCO.UK

We are Joomla!® Specialists

We offer Joomla! CMS Support to Joomla! CMS users regardless of where their website is hosted.

Subscribe to WYNCHCO Joomla! CMS Support to improve your website's resilience.

And reduce the risk of Compromise.joomla help support cheshire manchester merseyside north west uk

Subscription Benefits

Subscription includes:

  • Daily, Weekly and Monthly Joomla! CMS Website Maintenance,
  • Timely implementation of Joomla! CMS and 3rd Party Extension updates,
  • Priority Personal Email and Telephone Support,
  • Unrestricted access to our JOOMLERS.UK User Guides, and
  • Use of our unique WYNCHCO Template with your Joomla! CMS Website.

Each Joomla! CMS Support subscription is covered by a bespoke Service Level Agreement.

Call 0770 300 4155 for help with your Joomla! CMS website

Call 0770 300 4155 for help with your Joomla! CMS website

Once Only Support

If a six monthly or yearly Joomla! CMS Support subscription is too big a commitment then we can still help.

Joomla! CMS Upgrade

If your website uses an old version of Joomla! CMS, it is possible to migrate it to Joomla! 4.x, and then update it to the latest available release.

If your website is old and uses lots of no longer supported extensions then it may be quicker and easier to rebuild it using the latest release of Joomla! CMS rather than upgrade it.

If you decide to continue using an old version of Joomla! CMS which is no longer supported by The Joomla! Project then there are steps which can be taken to improve website resilience.

Call 0770 300 4155Call 0770 300 4155 to explore how we can help you.

+ - Is your website using a no longer fully supported version of Joomla! CMS? close

The Joomla! Project™ no longer provides bug and security fix support for the following versions of its CMS (except where indicated in the list below):

  • Joomla! 1.0.
  • Joomla! 1.5.
  • Joomla! 2.5.
  • Joomla! 3.x.
  • Joomla! 4.x (security fix support ends in October 2025).

If your website is still using one of the no longer supported versions listed above, we can help.

Contact Customer Support to discuss how we can helpCall us on 0770 300 4155 to discuss how we can help.

 

Subscription Benefits in more detail

+ - Benefit from Daily, Weekly and Monthly Joomla! CMS Website Maintenance close

joomla help supportjoomla help supportDaily, Weekly and Monthly Joomla! CMS Website Maintenance.

For the duration of the subscription period we'll provide you with continuous Joomla! CMS Website Maintenance.

Subscribe to improve your website's resilience and reduce the risk of Compromise.

Example Service Level

Here is a summary of the Joomla! CMS Website Maintenance we provide when you subscribe.

Week 1

When your subscription commences, we will:

  1. establish a record of Joomla! CMS maintenance, to be called the Maintenance Log Book;
  2. conduct a server-side Security Audit of your Joomla! CMS;
  3. produce an Action Plan to address the vulnerabilities identified;
  4. implement the Action Plan;
  5. install and configure a Web Application Firewall;
  6. fine tune the website's htaccess file (Apache web server) or web config file (Microsoft IIS web server);
  7. install and configure a Backup Utility;
  8. create a folder called mybackups outside the public_html or httpdocs folder on the server hosting your Joomla! CMS (to which we'll send weekly Backup Archives).

Daily

On a daily basis, we will:

  1. monitor for and promptly install Joomla! CMS Updates;
  2. monitor for and promptly install Third Party Application Updates;
  3. monitor Joomla! CMS back end activity;
  4. notify you by email if we see evidence of suspicious Joomla! CMS back end activity;
  5. monitor Joomla! CMS uptime;
  6. notify you by email if we observe extended periods of Joomla! CMS downtime;
  7. record Joomla! CMS and Third Party Application updates in the Maintenance Log Book.

Weekly

On a weekly basis, we will:

  1. create a Backup Archive;
  2. send the Backup Archive to the mybackups folder on the server hosting your Joomla! CMS;
  3. conduct a server-side Security Audit of your Joomla! CMS, including scan for suspicious and malicious content in Joomla! CMS files;
  4. notify you by email if we discover evidence of the Joomla! CMS having been Compromised;
  5. record changes made to your Joomla! CMS's configuration in the Maintenance Log Book.

Monthly

On a monthly basis, we will:

  1. conduct a supplementary browser-side Security Audit of your Joomla! CMS;
  2. send a copy of the updated Maintenance Log Book to you by email;
  3. remind you how to download Backup Archives from the mybackups folder.

Website Recovery

If your Joomla! CMS Website is Compromised during the Subscription Period then we'll attempt to resolve the issue by restoring Backup Archives.

+ - Benefit from Priority Personal Email and Telephone Support close

joomla coach cheshire manchester merseyside uk joomla coach cheshire manchester merseyside ukPriority Personal Email & Telephone Support.

For the duration of the subscription period we'll do our best to provide you with answers to your questions about how to use the core Joomla! CMS and Third Party Applications listed in our Service Level Agreement.

You may contact us by email and telephone using the contact details published at our website (www.wynchco.uk).

We'll respond to your emails and telephone calls between the hours of 09:00 - 17:00 GMT (Monday - Friday) excluding UK bank holidays.

+ - Benefit from Unrestricted Access to our JOOMLERS.UK User Guides close

WYNCHCO Joomla CMS User GuideUnrestricted Access to our JOOMLERS.UK User Guides.

WYNCHCO Joomla CMS User GuideUnrestricted Access to our JOOMLERS.UK User Guides.

Subscribers benefit from unrestricted access to our online JOOMLERS.UK User Guides.

We frequently update our guides to keep them current, relevant and useful to WYNCHCO Joomla! CMS Support subscribers.

Non-subscribers may also find content of interest to them in the abridged version of our guides.

+ - Benefit from using our unique WYNCHCO Template with your Website close

Use our unique WYNCHCO Template with your Website.

WYNCHCO Joomla! CMS Support includes a non-exclusive limited licence to use our unique WYNCHCO Template with your Website.

Our unique WYNCHCO Template Design comprises:

  • three Style Sheets,
  • dozens of Custom Styles organised into groups,
  • each of which can be changed in an instant via the website Dashboard,

putting you in complete control of your website's Look & Feel.

A WYNCHCO Template Design makes it easy to change the appearance of your website with just a few mouse clicks.

And makes websites look great regardless of device and screen size.

Read more: WYNCHCO Mobile Friendly Accessible Website Designs.

 

Joomla! CMS Support Case Studies

Read how others benefit from subscribing to one of our Joomla! CMS Support packages.

+ - Case Study: Joomla! Support for the Business Sector close

simon business website design runcorn cheshire 580 simon business website design runcorn cheshire 580SIMON Corrugating Machinery Ltd - Runcorn, Cheshire

The company asked us to help make their website more resilient several years ago.

Our initial Service Level Agreement included rebuilding their existing website which had been created using a version of the Joomla! CMS no longer supported by The Joomla! Project.

The company has since benefited from both a modern responsive website which is accessible to the widest possible audience.

And the reassurance provided by their subscription to continuous WYNCHCO Joomla! CMS Support.

Case Study: Joomla! CMS Support for Business.

+ - Case Study: Joomla! Support for Academy Schools close

stmargarets academy school website design composite 580 stmargarets academy school website design composite 580St Margaret's CE Primary School - Warrington, Cheshire

The school accepted our offer to redevelop their old Joomla! CMS website several years ago.

They wanted to continue using the Joomla! CMS whilst making their website more accessible and mobile friendly.

The school also subscribed to our offer of continuous WYNCHCO Joomla! CMS Support.

And have since enjoyed the peace of mind which comes from knowing that when issues arise they can give us a call.

Case Study: Joomla! CMS Support for Academy Schools.

+ - Case Study: Joomla! Support for Health Sector Organisations close

manx website design medical practice 580 manx website design medical practice 580Manx Urology Consulting - Isle of Man

The medical practice subscribed to our offer of continuous WYNCHCO Joomla! CMS Support when they approached us for help with creating a Joomla! CMS website.

The medical practice has since enjoyed the peace of mind which comes from knowing that when issues arise they can give us a call.

Case Study: Joomla! CMS Support for Health Sector Organisations.

 

Next Steps

+ - Before you subscribe close

First, we will perform a browser-side scan of your website to check for any evidence of it having been Compromised.

If the browser-side scan suggests your website has not been Compromised then for peace of mind before you subscribe we'll offer to perform a server-side scan of your website.

If the results of either scan indicate that your website has been Compromised then we'll recommend that it be either:

  • repaired,
  • restored to its last known clean backup, or
  • re-built using a fresh installation of the latest version of Joomla! CMS.

before you subscribe.

If you are hosting your Joomla! CMS website on an Nginx server then we recommend you check your hosting provider will:

  • allow custom Nginx configuration, and
  • guarantee that Nginx can load the custom nginx.conf file (essential when using Akeeba Admin Tools Nginx Configuration Maker).

+ - Disclaimer close

We do not guarantee that your Joomla! CMS Website will not be Compromised.

No-one can provide such a guarantee.

Subscribing to WYNCHCO Joomla! CMS Support will however reduce the risk of Compromise.

Read more: Joomla! CMS Support Terms of Service.

+ - Contact Customer Support close

Joomla! Website Design Coaching Support Warrington Cheshire Manchester Merseyside UKCall 0770 300 4155
to explore the benefits of a WYNCHCO Joomla! CMS Support subscription.

Joomla! Website Design Coaching Support Warrington Cheshire Manchester Merseyside UKCall 0770 300 4155
to explore the benefits of a WYNCHCO Joomla! CMS Support subscription.

Introducing Related Services

  • We Coach Joomla! Website Administrators

    Ask about our Joomla! CMS Coaching Services when you subscribe to WYNCHCO Joomla! CMS Support.

    Read more: We Coach Joomla! CMS Website Administrators

  • We Design Mobile Friendly Websites

    Ask about our Template and Website Design Service when you subscribe to WYNCHCO Joomla! CMS Support.

    Read more: We Design Mobile Friendly Accessible Websites

More about WYNCHCO Solutions

Joomla CMS Website Design - Web Site Support - Warrington Cheshire Manchester Merseyside North West UK

We offer Joomla! CMS website coaching design and support services to business, academy school, public and third sector organisations which subscribe to WYNCHCO Joomla! CMS Support.

We support organisations in Cheshire, Manchester, Merseyside, and the North West region from our office in Warrington. If you are based in the UK but outside the North West, we can still help.

+ - The WYNCHCO Mission close

Our Mission is to put you in control of your website.

We enjoy keeping up-to-date with the latest Joomla! developments, trends and best practices and sharing our expertise with you to help you optimise how you use your Joomla! CMS website.

We work hard to develop and maintain long-lasting customer relationships.

+ - The WYNCHCO Customer Care Code close

We aim to deliver excellent support to our customers at all times.

We pride ourselves on building long-standing close-working relationships with our customers.

Key words

  • Collaboration.
  • Flexibility.
  • Shared Purpose.
  • Trust.

Our commitment

To provide you with:

  • accurate and up-to-date product information,
  • helpful solutions to support requests,
  • transparent invoicing,
  • SSL encryption when you visit our website.

To monitor our services to ensure optimal performance.

To safeguard your personal data.

To resolve your concerns promptly and professionally.

To pay our suppliers promptly and in return ask that our customers do the same.

 

For Personal Joomla! CMS Help & Support

Call 0770 300 4155Call 0770 300 4155

joomla help support cheshire manchester merseyside uk

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WYNCHCO Solutions is the trading name of Wynchcote Limited Registration No. 06730858, Registered in England and Wales.
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