WYNCHCO provides specialist Joomla website support for UK businesses and third-sector organisations.
From our office in Warrington, Cheshire, we help website managers maintain, secure, update and improve Joomla websites wherever they are hosted.
Our services include ongoing Joomla maintenance, security monitoring, backups, website recovery, Joomla migration, administrator coaching and responsive website design.
Need help with a Joomla website?
Call 0770 300 4155 to discuss your requirements.
Price on Application
WYNCHCO Joomla! CMS Help and Support is bespoke.
Our Service Level Agreement will reflect your specific needs.
The Subscription Period will be for a pre-determined finite period of time.
The Contract Price will reflect the extent of help and support to be provided.
Why choose WYNCHCO?
WYNCHCO is a UK-based Joomla specialist.
Ken Edwards, Company Founder, has more than 20 years’ experience supporting Joomla websites.
WYNCHCO's aim is to put you in control of your website through practical advice, personal support and reliable maintenance.
We support organisations in Warrington and Cheshire, Manchester, Merseyside, the wider North West and other parts of the UK.
Our work is based on collaboration, flexibility, shared purpose and trust.
Joomla Website Maintenance and Support
Our bespoke Joomla support subscriptions are provided under a service level agreement designed around your website and organisation.
Joomla website maintenance and support can include
- Joomla core and third-party extension updates,
- Daily, weekly or monthly website maintenance,
- Security audits and monitoring,
- Website uptime monitoring,
- Backup creation and recovery,
- Web application firewall configuration,
- Suspicious activity notifications,
- Priority email and telephone support,
- A maintenance log book,
- Access to Joomla user guides,
- Advice on managing your Joomla website.
The exact services, response arrangements and subscription period are agreed before work begins.
Contact us for a tailored proposal.
Joomla security and website resilience
Keeping Joomla and its third-party extensions updated helps reduce the risk of website compromise.
Joomla security support can include
WYNCHCO can audit your website, identify vulnerabilities, implement an agreed action plan, configure security tools and maintain regular backups.
If a website becomes compromised during a support period, we will attempt to resolve the problem using the available backup archives and agreed recovery procedures.
No website provider can guarantee that a website will never be compromised, but regular maintenance and monitoring can improve its resilience.
Joomla migration
Is your website using an old version of Joomla?
WYNCHCO can help assess your existing website and plan a migration to a supported Joomla version.
Joomla migration support can include
Migration work may include reviewing the current installation, identifying incompatible extensions, preparing backups, testing the new website and resolving post-migration issues.
Contact us to discuss help with migrating a Joomla website to Joomla 6.
Joomla website design
We design responsive, accessible Joomla websites that work across different devices and screen sizes.
Our WYNCHCO template allows authorised website administrators to change the website’s appearance through the Joomla dashboard without rebuilding the entire site.
Joomla website design support can include
- Responsive page layouts,
- Accessible design practices,
- Joomla template configuration,
- Custom styling,
- Content structure and navigation,
- Website improvements and updates,
- Support for existing Joomla websites.
One-off Joomla help
You do not need to subscribe to an ongoing support package to ask for help. WYNCHCO can also assist with specific Joomla tasks.
One-off Joomla help can include
- Updating Joomla or an extension,
- Resolving a website problem,
- Investigating an error,
- Reviewing website security,
- Recovering from a failed update,
- Migrating an older Joomla website,
- Coaching a website administrator.
Who does WYNCHCO help?
WYNCHCO helps people responsible for Joomla websites.
We support both new and existing Joomla websites, subject to a review of the website’s hosting, condition and technical requirements.
Read how others benefit from subscribing to one of our Joomla! CMS Help and Support packages.
People we help include
- Business owners,
- Website managers,
- Marketing managers,
- Administrators,
- Charities and third-sector organisations,
- Medical and professional practices,
- Small and medium-sized organisations.
Case Study: Help and Support for a North West Business
Simon Corrugating Machinery Ltd
Runcorn, Cheshire
The company asked us to help make their website more resilient several years ago.
The company has since benefited from both a modern responsive website which is accessible to the widest possible audience.
And the reassurance provided by their subscription to continuous WYNCHCO Joomla! CMS Help and Support.
Case Study: Help and Support for a Health Sector Provider
Manx Urology Consulting
Isle of Man
The medical practice subscribed to our offer of continuous WYNCHCO Joomla! CMS Help and Support when they approached us for help with creating a Joomla! CMS website.
The medical practice has since enjoyed the peace of mind which comes from knowing that when issues arise they can give us a call.
Case Study: Joomla! CMS Help and Support for the Health Sector.
Frequently asked questions
What does WYNCHCO do?
WYNCHCO provides Joomla website support, maintenance, security, migration, coaching and responsive website design for UK organisations.
Where is WYNCHCO based?
WYNCHCO is based in Warrington, Cheshire, and supports organisations in Cheshire, Manchester, Merseyside, the North West and elsewhere in the UK.
Can WYNCHCO maintain a Joomla website hosted elsewhere?
Yes. WYNCHCO can support a Joomla website wherever it is hosted, provided the hosting environment and access arrangements meet the technical requirements needed for the work.
Does WYNCHCO provide one-off Joomla support?
Yes. WYNCHCO can help with individual problems, updates, migrations and other specific Joomla tasks without requiring an ongoing subscription.
Does WYNCHCO provide Joomla security support?
Yes. Depending on the agreed service, WYNCHCO can provide security audits, update management, suspicious-activity monitoring, backups, website recovery assistance and web application firewall configuration.
Can WYNCHCO migrate an old Joomla website?
Yes. WYNCHCO can assess an older Joomla website and help plan and carry out a migration to a supported Joomla version, including testing and extension compatibility checks.
How do I contact WYNCHCO?
Call WYNCHCO on 0770 300 4155 to discuss Joomla website support, maintenance, migration or design.
Introducing Related Services
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We coach Joomla CMS website administrators
Ask about our Joomla! CMS Coaching Services when you subscribe to WYNCHCO Joomla! CMS Help and Support.
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We design mobile friendly accessible websites
Ask about our Template and Website Design Service when you subscribe to WYNCHCO Joomla! CMS Help and Support.
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We support Joomla CMS website owners
Subscribers to WYNCHCO Joomla! CMS Help and Support benefit from unrestricted access to our online JOOMLERS.UK User Guides.
More about WYNCHCO Solutions
Our Mission
Ken Edwards - Company Founder
We help and support managers responsible for Joomla! CMS websites in UK business and third sector organisations which subscribe to WYNCHCO Joomla! CMS Help and Support.
We support organisations in Cheshire, Manchester, Merseyside, and the North West region from our office in Warrington. If you are based in the UK but outside the North West, we can still help.
Our Mission is to put you in control of your website.
We enjoy keeping up-to-date with the latest Joomla! developments, trends and best practices and sharing our expertise with you to help you more effectively manage your Joomla! CMS website.
We work hard to develop and maintain long-lasting customer relationships.
The WYNCHCO Customer Care Code
We aim to deliver excellent support to our customers at all times.
We pride ourselves on building long-standing close-working relationships with our customers.
Key words
- Collaboration.
- Flexibility.
- Shared Purpose.
- Trust.
Our commitment
To provide you with:
- accurate and up-to-date product information,
- helpful solutions to support requests,
- transparent invoicing,
- SSL encryption when you visit our website.
To monitor our services to ensure optimal performance.
To safeguard your personal data.
To resolve your concerns promptly and professionally.
To pay our suppliers promptly and in return ask that our customers do the same.
